Just spent the past 2 1/2 hours driving to and waiting in line at the DMV to pick up a friggin’n form. Can’t download such a form, God forfend, but the DMV’s site, after proclaiming “Welcome to the 21st Century!” – I kid you not – tells me I can file a request online and they will mail me one within 3 weeks.
So okay, first stop, the Triple A office on High Ridge which, it turns out and despite the DMV’s promise otherwise, has no forms available because it isn’t permitted to distribute them. So it’s back in the car and off to Norwalk.
But in Norwalk there are no longer forms available for pickup by the door; some bureaucrat must have decided that the public was helping itself to too many of them, so now they are doled out, one at a time, as needed, by a surly clerk protected by a counter and a 45-minute line. Only one clerk on duty at a time, of course – these are unionized state workers, after all.
Is this any way to run a railroad? Not if the DMV were operated by a private entity. As a branch of the state, though, it runs exactly as if Russians were in charge. Hope and change. Then revolution.