I’ve been hearing stories of nasty behavior between real estate agents these past months as commissions grow smaller and less frequent but with the exception of one desperate lady who keeps emailing my clients (in violation of our rules) inquiring if they’d like to work with her instead of me, I haven’t seen much personally. But I did a small rental last month and, after correcting an address error, sent a second bill for my commission just today – I could use a new tank of gas. Back comes a snotty reply, promising to “pass along” my bill to the owner (hey lady, you and your firm promised the commission, not the owner – if you didn’t think to collect it at closing, that’s your problem, not mine) and perhaps I’d get paid “for all the work you did.” That last, you will be shocked to learn, was meant to be sarcastic.
My clients went to this particular agent’s office to sign a lease application while I was out of town and she spent most of her time complaining that I wasn’t there to help with the credit work, what was I doing for my money, etc. etc. Not very professional to disparage another agent and really dumb to confess that you need another agent’s help to fill out a credit application (name, social security number and address). Then, to complain about paying me for “the work I did” which was, after all, spending several months with these nice people, showing them multiple houses and showing the house in question twice, is to reveal how desperate this woman is to keep both sides of a rental comission. If you’re going to cop an attitude, honey, at least do it for something larger than the cost of a dozen ice cream cones.
My clients didn’t like this lady and in fact were suspicious of her motives and some of her representations. When they mentioned that to her she dismissed their concerns saying “I’ve been voted Real Estate Agent of the Year by my peers”. That’s not an award I pay much attention to or vote for, but if this particular lady represents the highest standards and values of the Greenwich real estate profession, I suggest you start using Zillow.com exclusively from now on.